Information in English

Reimbursement, rates & important information

What should I bring with me to an appointment?

• Your ID

• Your insurance number/card

• If you have a referral from a doctor, bring it with you

• If you use medication, please bring a medication list with you

• If you have diabetes, please bring your diabetes booklet with you

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Options for reimbursement through health insurers:

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Reimbursement from basic insurance

The costs of nutrition- and dietetics advice for medical reasons are reimbursed by the basic insurance for 3 hours per calendar year.

You do pay a deductible for care under your basic insurance. In 2024, a deductible of 385 EUR applies. If you have not yet used the deductible, you pay this first. The three hours will be reimbursed once the deductible has been exhausted.

 

Eat Grow Flow has contracts with the following health insurers:

Zilveren Kruis

Menzis

VGZ

CZ

ONVZ

DSW

Zorg en Zekerheid

ASR

 

Additional insurance

If you have additional insurance, you sometimes receive extra hours of nutrition- and dietetics care. This varies per health insurer. You can use these hours after the 3 hours from the basic insurance have been used. Contact your health insurer for more information.

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Uncontracted / self-payment
If you have used all the reimbursed hours but you need more time, you can use the following process. This also applies if you have insurance with which I do not have a contract.

The process then works as follows:

I will send the invoice for the consultation to you directly. You pay this bill directly to me. You also send the bill to your health insurer and they can partially reimburse it. How much that is depends on which health insurer and health policy you have.

Your insurance may also require a referral from your doctor for this.

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To see exactly how much your insurance will reimburse and whether you need a referral or not, you must look at your health insurance policy on your health insurer's website or call them.

 

Rates for uncontracted time
You will receive an invoice from me for these costs by email or post.
 
The following rates apply to both in-person appointments and telephone/video appointments for uncontracted time
Intake consultation 60 min: €80
Follow-up consultation 30 min: €40
Follow-up consultation 15 minutes: €20
Individual dietary prescription per 15 minutes: €20

 

Explanation of treatment time
The treatment time charged by a dietitian consists of two components:

Contact time: the time during which the client is present.

Individual nutrition prescription: the time the dietitian spends analyzing nutritional and medical data, possibly calculating the diet and putting together personal advice. The client is usually not present during this. This time is part of the treatment.

A consultation consists of contact time and, if necessary, an individual nutrition prescription time. The total time spent is always rounded to quarters of an hour (15 minutes).

 

No-show and cancellation of an appointment
If you are unable to attend an appointment, I ask you to cancel or reschedule the appointment at least 24 hours in advance, so that I can offer this appointment to someone else.
If you do not reschedule or cancel the appointment in time, you will receive an invoice with the consultation costs (no-show rate). These costs are not reimbursed by the health insurer.
You can cancel or reschedule an appointment by telephone/voicemail on 06 – 20 10 24 24 or by email to info@eatgrowflow.nl

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The no-show rates are:

€80 for a 60 minute initial intake consultation

€40 for a 30 minute follow-up appointment

€20 for a 15 minute follow-up appointment